DeskRelay for ninja gyms
A bespoke AI front desk for ninja gyms.
A conversion layer for your ninja gym. Party bookings, first-timers and drop-ins comparing classes: every question handled in seconds, routed to the right booking. Same traffic, more bookings, fewer hours on email.
Party bookings, first-timers, drop-ins comparing classes: every question handled in seconds, routed to the right booking. Same traffic, more bookings.
The pattern
The questions your front desk repeats every day.
Encouragement for uncertain first-timers, speed for the rush hours and specifics for the complex questions. Showing up, 24/7.
- Pain 01
First-timers arrive unsure whether ninja gym is for them.
DeskRelay welcomes them in your own encouraging voice, confirming that the beginner classes are built exactly for someone like them.
- Pain 02
Birthday and party inquiries spike Friday nights and Sunday evenings, when your desk is closed.
DeskRelay curates the experience, walking the parent through each detail and into the booking before they think to shop anywhere else.
- Pain 03
Kids' programs are your biggest revenue but also your most complex interactions. Age, ability, supervision, schedule:
DeskRelay tailors every answer to the parent's specific child, not the age bracket.
What it actually does
It books the people who would have left.
DeskRelay removes friction to interact, generating engagement from visitors who'd have left without a word. It expands your customer base and revenue from the traffic you already pay for. Every visitor, every hour of every day. 100+ hours of inbox handling every month, for less than a part-time hire.
Why DeskRelay
Built for you. Flat $600/month.
The questions you actually get, with the answers you'd actually give. Carefully mapped to drive bookings, not deflect them. Every marketing dollar pays back further.
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No per-message billing
Most AI tools charge per message, and you pay more. DeskRelay doesn't. Flat fee, no usage meter, even as it converts more of your traffic.
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Hand-built around your operation
Built around your real edge cases and policy exceptions only your staff know. DeskRelay handles them the way you would.
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Per-product, per-location routing
No generic templates. Every booking link routes to the exact session, class, or location the visitor needs, mapped specifically to your business.
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Monthly customer data report
What your customers ask and what they leave without finding. See the unique demand signal for your own customer base.
Numbers from a UK climbing gym
$110$280/day
Online revenue per day, two months post-deploy
400%
Engagement increase on the same traffic
−$115/day
14-day drop after DeskRelay was removed
Frequently asked
The questions you might be wondering.
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Q.01 How does DeskRelay handle questions it can't answer?
When DeskRelay doesn't know something, it says so. It's set up within strict guardrails, directing people to contact your business when needed. Anything it doesn't know shows up in your monthly report by design.
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Q.02 Does DeskRelay work with our booking system?
DeskRelay works with any booking app. It links directly to your existing booking pages, with no migration and no new platform. Conversations route customers straight to the exact session, class, or package they need.
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Q.03 How much work is it for us?
Very little. Just one conversation: you talk us through how you answer your customers day to day. We build everything, put it live on your site, and tune it from real conversations. Nothing technical, nothing beyond what you already know.
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Q.04 Can we cancel anytime?
DeskRelay runs month-to-month with no annual contract. You can cancel anytime with no early-termination fee. The bespoke build is a one-time cost; the $600/month service has no lock-in.
Next step
Book a call to find out whether it's worth it for your business.
We'll talk through the questions your front desk gets every day, your monthly site traffic, and the booking system you already use.